1. Are Karbini products natural and organic?

Our products are always vegan and cruelty-free. We strive to be responsibly sourced in as many natural and organic ingredients for the best benefit to the skin.

2. How do I test if I am allergic to the products? 

We always recommend doing patch testing before using any skin care products.  

How to Patch-Test a Product:

  • Use a Clear Patch of Skin. Choose an accessible and clear patch of skin to test whatever the product is. 
  • Wash the Area First. Wash and clean the patch of skin you're going to use first.
  • Apply a Small Amount to the Skin.
  • Wait for 24 Hours.

Consult your physician if you have any concerns.

3. Are the products cruelty-free?

We carefully source a wide range of ethical and high-quality natural ingredients and ensure all supplies are cruelty-free.

4. Are there any parabens, SLS or SLES in Karbini products?

All Karbini products are free from parabens, Sodium Lauryl Sulphate, and Sodium Laureth Sulphate.  Instead, we use natural preservatives and green surfactants which do not irritate our skin.

5. Is there any preservatives in Karbini products?

The preservative is necessary for hydrous products in order to keep them free from harmful bacteria which might irritate our skin.  We use natural preservatives and restrict them to a minimal level which is sufficient to maintain the product as reasonable shelf life. 

6. Does Karbini products have an expiration date?

We generally preserve our products for 3-6 months.  We advise our customer to finish the products in 3 months’ time.  

7. Can I wear make-up over natural skincare products?

Sure, you can continue your make-up routine after natural skin care products.  After using natural skin care products, your skin condition will become more moisturized which should be even better for make-up application. 

8. Are there any essential oils in Karbini products?

Yes, and we use therapeutic grade essential oil in our products.  Essential oils we used are ideal for skin care since they heal, vitalize the tissue, stimulate the renewal of the cells, cleanse and rejuvenate the skin, promote the metabolism, prevent or soothe irritations and infections, have antiseptic effects, and guarantee the stability of the cosmetics in a natural way.  

Essential oils also act upon mood and various body functions through the sense of smell and influence our spirit and physical well-being.  These effects of the oils make them into holistic treatment and grooming substances.

We carefully blend the essential oils into your skincare products according to their dermal limit to create the best result for your skin.

9. Why do the products sometimes vary in colour?

In contrast to mainstream products, we are proud of our colourful creams and lotions. The colour in our products does not come from synthetic colourants, trying to imitate the green of apple or the pink of cherry blossom. Instead, the colouring comes from native oils and plant extracts full of natural colourants, which are usually removed by mainstream formulators and chemists.

The natural and inherent colour of a product is proof of its authenticity. The green avocado oil, the orange of rosehip seed oil or the purple of elderberry extract are all signs that your ingredients are loaded with precious skincare ingredients such as beta-carotene or polyphenols.  By using different proportions of these natural ingredients, the colour varies.

10. What scent can I choose for my Karbini products?

Basically, we have 3 kinds of scents: Fruity and Citrusy, Floral and Sweety, Woody and earthy.  Thanks to the beautiful aroma of essential oils, your skin can products are blended accordingly to your skin type and preference.  

11. Can I use the products while I am pregnant?

During pregnancy, some essential oils could not be used in high doses.  Please do let us know your stage of pregnancy so that we could adjust our formula and blending.

12. Why do I feel a burning sensation after applying the product? 

There is a number of internal and external causes that can weaken or destroy the skin barrier. As we age, our ability to synthesize natural oils and lipids is decreased. Those lipids and oils are the cement that holds the skin cells and proteins together. In addition, our skin becomes naturally dry and flaky as we age, which can make the skin “leaky.”

External causes include excessive washing with hot water or other harsh chemicals that can strip away the natural lipids in the skin. Also, sunburn, pollution, skin disorder such as eczema, can break down the skin.

As you can imagine, when this outer layer of protective skin is not working properly, irritants, chemicals, allergens, bacteria, viruses can penetrate and gain access to the living portion of the skin.

When this happens, it can trigger inflammation and irritation, which can lead to redness, and the uncomfortable burning and stinging sensations.

Experiencing the stinging and burning sensations may be your skin telling to build up the skin barrier or read the ingredients in your favourite lotions, creams or serums that you are using at this moment. However, having a stinging or burning sensation does not mean you have to throw away the product. It is possible that your skin needs time to adjust to a product if it is new to your routine. If the burning is decreasing—either in intensity or in how long the sensation lasts—with each application, that's a good sign your skin is adjusting to the product. To help it along, try applying a moisturizer to your skin to build up your barrier, then the product that is triggering the minor irritation, followed up by another layer of moisturizer. Or reduce application frequency of the new product from twice a day to once a day, or once a day to every other day until your skin adapts. Often time, as you continue to use the product, your skin barrier may strengthen and become tolerant of the products. Of course, if you continue to experience that uncomfortable sensation or getting rashes, it is time to move on and find a gentler product.

13. Why do I get some sort of zits or papules after applying the product for a while? 

When you start a new skin care routine or you incorporate new products into your current regimen, you may experience breakouts or skin flaking. This process is sometimes called purging. This is a normal, short-term condition where the skin will rid itself of underlying oil, bacteria, or dirt.  These flare ups usually have a shorter lifespan than your usual breakouts, which can last up to six weeks. 

Since the product you are using is increasing the rate of skin cell turnover, all the gunk will inevitably rise to the surface of your pores quickly. New acne may make you question whether or not to stop using a product. Purging is a necessary process that your skin must go through to adjust to new skincare products. There is a method to all the madness that may be occurring on your face. 

Unlike breakouts, purging is the first sign of a product that will benefit your skin long-term. Rather than being a reaction to a product, purging is an indication that the product is speeding up that process of skin cell turnover. Again, in comparison to the red irritated pimples of breakouts, purging takes form in blackheads and flesh-colored bumps on the skin. Additionally, unlike breakouts that occur in new areas of the face, purging often occurs in areas where acne pops up frequently. Skin purging also appears and disappears quicker than breakouts. Continuing use of a product when purging occurs increases the frequency of that skin cell turnover cycle and helps improve the texture of your skin in the long-term.

The good news is that this annoying side effect is temporary. How long purging lasts depends on the individual, but on average, it lasts about a month. This is also the amount of time it takes for your new skin to come through at the end of a skin cell turnover cycle. If at the 6-8 week mark you do not see that your skin is starting to improve, this might be a time to either stop using the product or changing the formula.  Stay hydrated and moisturized can help you with tolerating the purging process. You should not further agitate your face by picking or touching your skin. Be sure to avoid using products that could further dry your skin or irritate the temporary purging like exfoliants.

If irritation and what looks like skin purging continue past the 6-8 week mark of using the product, it may be worthwhile to see a professional about your skin. Your skin may not be reacting well to the product. What may have initially seemed like purging may actually be a breakout in reaction to the product. 

After skin purging, hopefully, clearer, brighter, and smoother skin! In the end, purging is a good sign and is just one step to better skin. Keep at it, persevere, and continue using those products to improve your skin.